When you place an order on our website, you commit to buy the items in that order at the price indicated at the time of purchase including any delivery fees, taxes and custom duties where applicable. You order is subject to our acceptance and might be held for reasons such as ineligibility, inability to confirm payment authorization, suspected fraud, shipping restrictions and stock availability. Your order is only confirmed when you receive a notification from us. Any items held in your basket of wish list, will not be reserved and may be purchased by other customers.
Orders are delivered worldwide. Please check the below delivery options and timescales.
|Location||Delivery Timescale*||Cut-Off Time**||Cost***|
|Italian addresses||Within the next day||between 11am and 4pm (7 days a week)||10-15 euros on all orders|
|Other EU addresses||Within 1-2 working days||Same day shipping if ordered before 4pm||20-40 euros on all orders|
|International addresses||Within 3-4 working days||Same day shipping if ordered before 4pm||Shipping fee of 50 euros and up for orders below
* Delivery timelines are estimates
*** We reserve the right to impose a re-delivery charge where your order is not accepted at the address supplied to us on the confirmed date of delivery.
Orders can also be picked up at our store in Forte Dei Marmi. Please contact us on [email protected] or call/ Whatsapp us on +393473996960.
A tracking number will be provided by SMS and/or email once your order is confirmed. You are then able to track your order.
If a package is undeliverable, the customer will be held responsible for any original, return or re-delivery charges. Tribu by Twiga is not responsible for failure or delay of delivery for reasons outside our reasonable control.